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Terms and Conditions

This site is owned and operated by Essential Beauty Care. If you would like to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please email us.

Accuracy of Content 
Essential Beauty Care  has taken every care in the preparation of the content of this website. The prices quoted are correct at time of publishing and all products have been fairly described. All prices are displayed exclusive of VAT. Packaging may vary from that shown. Post and packaging is extra, please see our delivery charges.

The price applicable to the sale of goods shall be the published price ruling at the time of despatch. Essential Beauty Care therefore reserves the right to amend prices quoted verbally at the date of the placing of an order by the customer, on giving not less than 48 hours notice of the change.

The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. Any images are for illustration purposes only. The actual item and or packaging may differ from the image shown.

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Acknowledgment and Acceptance of your Order.

Customers are required to pay for orders in full providing cleared funds at the time of ordering before despatch.

We will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon despatch of the product(s) ordered. Essential Beauty Care accepts no liability for any damage to goods in transit unless notified to us and the carrier concerned in writing within 2 working days after delivery. In cases of non-delivery Essential Beauty Care accepts no liability of any sort unless written notice is given to us within 2 working days. Essential Beauty Care's liability for damage or loss in transit notified to it in accordance with the above, shall in any event be limited solely to replacement of the goods by standard delivery within a reasonable time, whether non-delivery or damage is due to the Essential Beauty Care's negligence or otherwise.

Cancellation Right
Under the distance selling regulations you have the legal right to cancel your order within 7 working days of receipt of the goods. Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. For details of how to exercise this right please see our payments and refunds section.

Non-standard items and personalised items cannot be accepted for cancellation and payment must be made in full.

Cancellation after dispatch cannot be accepted.

Changes to Legal Notices
We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.